Return & Refund Policy

You have 15 days to return or exchange any item (except customized items).
No questions asked!
  1. You have 15 days (from the day you receive your order) to return or exchange any item (except for customized items).
  2. Please allow an additional 3-7 business days to receive customized items.
  3. Exchanging your order is accepted before your order is shipped out.
  4. For returns and exchanges, the following applies:
    • Items must remain in original condition.
    • Restocking fees apply if the item has been opened.
    • Items must be shipped back directly to our suppliers.
    • Custom items are not exchangeable and non-refundable.
    • The buyer will cover return shipping costs at the time of shipment. If the return is the result of a direct error by Refuse You Lose, we’ll refund your return shipping costs up to a maximum amount.

If you have any questions, please contact us by live chat on the lower right corner of any page, call us at 877-775-74-72, or email us at [email protected]

Happy Shopping!